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Product Recommendation for E-commerce

How "you might also like" works, the data behind it, bundles, and how to measure the impact.

6 units25 bitesAbout 75 min

What this track covers

For e-commerce marketers, merchandisers and product managers who are responsible for product recommendations without having to build the model. The three basic approaches, the behaviour and catalogue data they need, the best places for recommendations, market basket analysis (support, confidence, lift), measuring real impact with A/B tests, and the business rules, privacy and labelling of sponsored recommendations. No coding.

New to AI? Every track builds on AI & Data Fundamentals.

What you will be able to do

  • Explain popularity, content-based and collaborative filtering recommendations
  • Choose the placement and type of recommendation for each page of a store
  • Read support, confidence and lift from basket data
  • Measure recommendation impact with A/B tests, not click counts

Units and bites

  1. Unit 14 bitesAbout 12 min

    How product recommendations work

    Popular, similar and "people like you": the three basic ways to recommend a product.

    1. Three ways to recommend a product

      Almost every "you might also like" shelf is built from one of three ideas.

      3 min
    2. Why recommendations matter

      Big catalogue, small screen: recommendations help shoppers find what they weren't searching for.

      3 min
    3. Blending approaches

      How large stores mix popular, similar and personal in one shelf.

      3 min
    4. Build, buy or use the marketplace

      Choosing between a ready-made tool, your own data team, or the built-in features of Shopee and Tokopedia.

      3 min
  2. Unit 24 bitesAbout 12 min

    The data behind recommendations

    Clicks, carts, purchases and catalogue attributes: the fuel of every recommender.

    1. Behaviour events

      View, add to cart and buy: signals of different strength.

      3 min
    2. Implicit and explicit feedback

      Star ratings are rare; behaviour is always there. How to read both.

      3 min
    3. Catalogue data quality

      Tidy categories, colours, sizes and brands make similar-product recommendations far better.

      3 min
    4. The cold start problem

      New products and new visitors with no history, and how to handle them.

      3 min
  3. Unit 35 bitesAbout 15 min

    Where recommendations go

    Home page, product page, cart, email, WhatsApp and search.

    1. Home page shelves

      Recommendations for visitors who don't know yet what they want.

      3 min
    2. Similar items on the product page

      Alternatives for shoppers who are still comparing.

      3 min
    3. Cart and checkout cross-sell

      Complementary products at the right moment, without getting in the way of payment.

      3 min
    4. Email and WhatsApp

      Recommendations in post-purchase messages and abandoned-cart reminders.

      3 min
    5. Search and browse

      Personalising the order of search results and category pages.

      3 min
  4. Unit 44 bitesAbout 12 min

    Bundles and cross-sell

    Market basket analysis: support, confidence and lift, with simple arithmetic.

    1. Market basket analysis

      Finding products that are often bought together from transaction data.

      3 min
    2. Support and confidence

      How often two products are bought together, and how likely one is given the other.

      3 min
    3. Lift: a link that is really there

      Why "everyone buys bottled water" is not a clever recommendation.

      3 min
    4. Designing bundles

      From basket patterns to product bundles and sensible bundle prices.

      3 min
  5. Unit 54 bitesAbout 12 min

    Measuring recommendations

    Clicks on the shelf are not the goal. A/B tests, revenue per visitor and cannibalisation.

    1. Clicks aren't the goal

      A shelf that gets lots of clicks doesn't necessarily add sales.

      3 min
    2. A/B testing recommendations

      Comparing visitors who see recommendations with those who do not.

      3 min
    3. Revenue per visitor and AOV

      The metrics that show whether recommendations add basket value.

      3 min
    4. Cannibalisation

      When recommendations only move purchases that would have happened anyway.

      3 min
  6. Unit 64 bitesAbout 12 min

    Responsible recommendations

    Business rules, stock and margin, customer privacy and sponsored recommendations.

    1. Business rules

      Don't recommend products that are out of stock, recalled or inappropriate.

      3 min
    2. Margin vs relevance

      Pushing high-margin products without losing the shopper's trust.

      3 min
    3. Privacy and customer data

      Consent, Indonesia's data-protection law, and which data is fair to use for personalisation.

      3 min
    4. Sponsored recommendations

      Ads in the recommendation shelf, and the duty to label them clearly.

      3 min

Questions about this track

Learning

How long does Product Recommendation for E-commerce take?

About 75 minutes in all: 6 units made of 25 bites of about three minutes each, and every bite ends with a quick check. You can do one bite a day or several in a row.

Do I need to know how to code?

No. Every Datamew track is written for working professionals without a technical background. Where there is arithmetic, it is the kind you can do on a phone or in a spreadsheet.

Where should I start?

Everyone begins with AI & Data Fundamentals, which covers how AI works, how to write a good prompt and how to read data honestly. Then take Product Recommendation for E-commerce for your role.

When can I start learning?

Datamew is coming to iOS and Android soon. There is no release date or price announced yet: join the waitlist and we will tell you when the app is out.

Is it available in Bahasa Indonesia?

Yes. Datamew is written in English and Bahasa Indonesia.

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