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Terms of Service

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These terms govern your use of datamew.com and the Datamew learning app at app.datamew.com: the free lessons, and the tracks, bundles, ebooks and live sessions you buy. They cover who you are dealing with, how purchases and payments work, what lifetime access means, how refunds are handled and what happens if something goes wrong. Please read them before you create an account or buy anything.

1.Agreement and who we are

These Terms of Service (the Terms) are an agreement between you and Intura Pte. Ltd., a company incorporated in Singapore with its address at 32 Pekin Street, #05-01, Singapore 048762 (Intura, we and us). Datamew is a product of Intura.

The Terms apply to the website at datamew.com, the learning app at app.datamew.com, your account, and every lesson, track, bundle, ebook and live session you read, buy or register for (together, the Service).

By creating an account, signing in or buying anything, you agree to the Terms, as the sign-in page states. Free lessons on datamew.com can be read without an account, and the Terms apply to that use too. If you do not agree, do not use the Service.

2.Who can use Datamew

You must be at least 13 years old to use the Service. If you are under 18, you may create an account and buy only with the consent of a parent or guardian, who accepts the Terms on your behalf and is responsible for your use of the Service. If you use the Service for a company or other organisation, you confirm that you may bind it, and you in the Terms means that organisation.

3.The documents that make up the agreement

The Terms incorporate the Privacy Policy and the Cookie Policy published on this website. What a product includes, its price and how the courses work are described on the Service and in the Help Center; if any of that conflicts with the Terms, the Terms prevail. A separate written agreement you sign with us, for example for a team, prevails over the Terms for what it covers.

4.Your account

You sign in with a one-time link sent to your email address, or with Google Sign-In. There is no password, so the security of your account is the security of your email: anyone who can read your email can sign in as you. Give us an email address you control and keep it up to date.

Your account is personal. A purchase gives one person access: do not share your account, sell or transfer it, or let other people learn through it. You are responsible for activity under your account. If you think someone else has access to it, tell us at [email protected].

5.Free lessons

Lessons marked free are free for everyone, with or without an account. We may add, change or withdraw free content at any time.

6.Purchases and prices

Tracks, career-path bundles, ebooks and live-session seats are one-time purchases. There is no subscription: nothing renews and there is nothing to cancel. One checkout buys one product.

Prices are set in US dollars and shown before you pay. A bundle's price is reduced by the tracks in it that you already own, and the final price is shown at checkout. We may change prices at any time; a change does not affect a purchase already made.

Card payments are processed by Airwallex and charged in US dollars. Indonesian payment methods (QRIS, bank virtual accounts and e-wallets) are processed by Xendit and charged in rupiah: the US dollar price is converted at our exchange rate for that day, and the rupiah amount is shown before you pay and fixed on the invoice. You enter your payment details on the provider's page; they never reach us.

Prices do not include taxes, duties, or bank and payment-method charges that apply to your purchase, which are your responsibility unless we state otherwise.

What you bought is added to your account once the payment provider confirms the payment. A payment not completed before the provider's page or invoice expires is cancelled.

7.What you get, and lifetime access

  • A track you buy has no end date. You keep every lesson, checkpoint, exercise and review card in it, including lessons added to that track later, at no extra cost, for as long as Datamew operates. Lifetime means the lifetime of the Service.
  • Early-access tracks sell at the same price. Their syllabus is complete and their lessons open on the day they are published, at no extra cost. Publishing dates are plans, not promises.
  • A bundle gives you every track in it, on the same terms as buying each track.
  • Ebooks and live sessions are bought one at a time and are not included in a track. A live-session seat gives you a place in that session and access to its recording; the recording is also open to owners of the track the session belongs to. We may reschedule a session and will tell you if we do.
  • Datamew does not issue certificates or accreditation.

We improve lessons and exercises over time, and may reorganise or replace them. We will not take a track you bought out of your account, except as the Terms allow: after a refund, a reversed payment or a suspension.

If we ever decide to close the Service, we will tell account holders by email in advance.

8.Refunds

Every track has free lessons, so you can try the way Datamew teaches before you pay.

  • If something went wrong — for example a duplicate payment, or a technical problem that stopped you learning — write to [email protected] with your order number. We review every request.
  • A refund ends your access to what that payment bought, and it leaves your account.
  • If a payment is reversed or charged back, we may remove what it paid for and suspend the account until the matter is resolved.
  • Nothing in this section limits a right to a refund that applicable consumer law gives you.

9.Using the Service fairly

You agree not to:

  • share, resell or rent your account or what you bought, or give other people access to paid lessons;
  • copy, download in bulk, scrape, republish or redistribute lessons, exercises, simulations or ebooks, or use them to build a competing course or to train a machine-learning model;
  • access the Service by automated means other than an ordinary web browser, or interfere with, probe or get around its security, rate limits or bot checks;
  • abuse checkouts, payments or free offers, or use the Service for anything unlawful or to harm others.

Short quotations with attribution and links to our pages are welcome.

10.Your notes and answers

Notes, exercise answers and anything else you write in the learning app remain yours. You give us permission to store and process them to provide the Service — for example to grade an exercise, schedule your reviews and show your progress — and to use them in de-identified, aggregated form to improve our lessons.

11.Our intellectual property

The Service and its content — lessons, simulations, exercises, ebooks, recordings, text, code, images, the Datamew name, logo and mascot — belong to Intura or its licensors. You receive a personal, non-transferable licence to use the content you have access to for your own learning. Code samples in lessons may be reused in your own projects. Every other right is reserved.

If you send us feedback or suggestions, we may use them without obligation to you.

12.Suspension and closing your account

We may suspend or close your account and remove access to what you bought, without prior notice, if you breach the Terms, if a payment is reversed, if your use creates a security or legal risk for us or others, or if the law requires it.

You may stop using the Service at any time and ask us to close your account by writing to [email protected]. Closing an account does not entitle you to a refund, except where the law requires one.

Sections that by their nature should survive, including those on refunds, intellectual property, the disclaimer, liability and governing law, continue to apply after your account is closed.

13.Disclaimer

Datamew is educational content. We do not promise any particular result from it, such as a job, a promotion or an exam pass. The Service is provided as is and as available. To the fullest extent permitted by law, we disclaim all warranties, express or implied, including of merchantability, fitness for a particular purpose, accuracy and non-infringement, and we do not warrant that the Service will be uninterrupted or error-free.

14.Limitation of liability

To the fullest extent permitted by law, Intura will not be liable for any indirect, incidental, special, consequential or punitive damages, or for any loss of profits, revenue, data or goodwill, arising out of or related to the Service or the Terms.

To the fullest extent permitted by law, our total liability for all claims arising out of or related to the Service or the Terms is limited to the greater of the amounts you paid us in the 12 months before the event giving rise to the claim, or USD 50.

Nothing in the Terms excludes or limits liability that cannot be excluded or limited by law, including liability for fraud, or for death or personal injury caused by negligence.

15.Indemnity

You will indemnify Intura against claims, losses and costs, including reasonable legal fees, arising from your use of the Service in breach of the Terms or the law, or from content you submit that infringes someone else's rights.

16.Governing law and disputes

The Terms are governed by the laws of the Republic of Singapore, without regard to conflict-of-law rules. This does not take away any protection that the mandatory consumer laws of the country you live in, including Indonesia, give you.

Before starting formal proceedings, you agree to contact us at [email protected] and try in good faith to resolve the dispute. Disputes that cannot be resolved this way will be submitted to the courts of the Republic of Singapore, without affecting any right you have under mandatory law to bring a claim in the courts where you live.

The Terms are published in English and Bahasa Indonesia. If the two versions are inconsistent, the Indonesian version prevails to the extent required by Indonesian law, including Law No. 24 of 2009, and the English version prevails otherwise.

17.Changes to these Terms

We may update the Terms. We will publish the new version on this page with a new date and, for material changes, tell account holders by email or in the learning app. A purchase is governed by the version in force when you made it; continuing to use the Service after a change means you accept the new version.

18.General

The Terms, with the documents they incorporate and any written agreement you have signed with us, are the entire agreement about the Service. If a provision is found unenforceable, the rest remains in effect. Our failure to enforce a provision is not a waiver. You may not assign the Terms without our written consent; we may assign them to an affiliate or a successor. We are not liable for delays or failures caused by events beyond our reasonable control.

19.Contact